Get the support you deserve.

If you are in need of technical support, or are learning about our processes, we encourage you to become familiar with and use the following resources.

Documentation

If you have any questions or problems, first take a moment to check out the Boxcar Documentation Project. We teamed up with several of our friendly hosting customers to create numerous tutorials related to managing hosting accounts on our servers.

You can find a lot of tutorials that have been written by other great customers like you. Don’t hesitate to correct any typos, mistakes or stale information in the Documentation Project.

View Documentation

Community Forums

Perhaps you have a question that wasn’t answered by the tutorials? Post a message or read previous posts on our community forums!

Before you ask a question or respond to another question, please read our our posting guidelines.

View Forums

Live Chat

If you didn’t find what you need in any of the tutorials or forums, the next place that you should go is our live chat room. A few of us are typically online there during our standard hours of operation.

Drop by and introduce yourself; ask a question, answer a question.

Prefer the phone? Call us at +1 503 445 2457 or +1 877 55 ARGON.

Chat Now!

Don't have time to chat? Open a support ticket!

All customers are encouraged to submit a ticket through Cobalt, our account management interface. You can also open a ticket by sending an email to support@railsboxcar.com, should that be more convenient for you.